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Your AI agent is failing for the same reason your last hire failed. You gave it a job description nobody could actually do.👇
1 - Write out what you currently expect your AI agent to handle, in full.
A Perfect Prompt: Act as a role design consultant. Here is what I currently ask my AI agent or assistant to do: [DESCRIBE EVERYTHING]. Convert this into a formal job description, then tell me honestly whether a competent human could reliably perform this role as written. Ask me any questions you have.
[DESCRIPTION]. Break it into the distinct skills required, mark each as routine or judgment-heavy, and tell me how many separate roles this would be in a company with real headcount. Ask me any questions you have.
3 - Cut everything that requires judgment about your specific customers.
A Perfect Prompt: Act as an automation boundary specialist. Here is a list of responsibilities: [PASTE LIST]. Separate them into work that follows repeatable rules versus work that requires knowing a specific customer, relationship, or context. Explain the cost of getting each wrong. Ask me any questions you have.
4 - Cut everything that requires the agent to decide when to act.
A Perfect Prompt: Act as an AI reliability engineer. Here are the remaining responsibilities for my agent: [PASTE LIST]. Identify which ones require the agent to decide when to trigger versus which are triggered by a clear external event. Explain why the first category is where agents drift. Ask me any questions you have.
5 - What is left is your actual agent. Build only that.
A Perfect Prompt: Act as an AI workflow designer who builds narrow, reliable systems. Here is the single job I want my agent to do: [ONE SENTENCE JOB]. Design the complete workflow including trigger, inputs, steps, output, and the exact point where a human reviews it. Ask me any questions you have.
6 - Add one visible check so drift shows up in days, not months.
A Perfect Prompt: Act as an operations quality specialist. Here is my agent workflow: [PASTE WORKFLOW]. Design a lightweight monitoring check I can review in under five minutes per week that would surface quiet drift or degraded output before a customer notices. Ask me any questions you have.